Privacy Policy

Last updated: October 23, 2025

1. Information We Collect

When you create an account and use SymbioLearn, we collect:

  • Account information (email address and name)
  • Learning configuration (AI tutor settings, subject, topic)
  • Session data (voice conversations, transcripts, recordings)
  • Usage metrics (session count and duration)

2. How We Use Your Data

We use this information solely to provide and improve the SymbioLearn service:

  • Create, customize, and manage your AI tutors
  • Process voice data for interactive learning sessions
  • Generate transcripts and store recordings for your learning history
  • Track your progress to offer personalized learning insights

3. Data Processing and Third-Party Services

To deliver the service, we use specialized third-party services for key functions:

  • Voice Processing: Your voice conversations are securely transmitted to a specialized service provider for real-time processing
  • Data Storage: Your account information and session recordings are stored on secure database providers
  • Authentication: We use a secure authentication service to manage user logins

These providers are contractually obligated to protect your data and are governed by their own established security measures and privacy policies. We do not use your voice data or session content to train our general AI models.

4. Data Storage and Security

We utilize industry-standard, secure hosting and storage solutions for your data. We rely on the established security practices of our service providers for data protection and employ measures to safeguard your information against unauthorized access.

5. Your Rights

You have control over your information:

  • Account Deletion: You can delete your account and all associated personal data at any time
  • Access: You can view your account details and review your session history and recordings
  • Update: You can update your account information directly through the platform settings

6. Children's Privacy

SymbioLearn is intended for educational use. We do not knowingly collect personal information from children under 13 without verifiable parental consent. Parents can monitor their child's use and sessions.

7. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes via email or a notice within the platform. Your continued use of the service after a change signifies your acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hi@thabani.dev